Spin Ink

Well, it has been a hell of a journey, and a serious pain in the ass, but I managed to migrate all of my domains to the new Debian server at Dreamhost. It took a little over a week and involved a lot of late nights, but it was all for the best. I transferred 49 email accounts, 28 databases, 19 ftp accounts, 15 domains, 2 turtle doves, and a partridge in a pear tree. The email accounts were a real bitch, the databases were a hassle, the users and their domains were easy, and the turtle doves went quietly after I shot the partridge out of the pear tree.

I now have SSH access, PHP5, WebDav, CVS, and several other goodies. Best of all, Dreamhost just recently quadrupled the storage and octupled the bandwidth for all of their shared hosting plans! I now have 60GB of storage and 1.6TB of bandwidth every month! Perhaps even cooler than that is that, they increase my storage by 480MB/week and my bandwidth by 16GB/week. That is just insane! I am now drunk with storage and bandwidth. Dreamhost even offers 3 callbacks every 30 days with the plan I purchased.

The only downside is that due to their staggering amount of clients, support ticket responses can take as long as 24 hours. Personally, one of my tickets was responded to in less than 1 hour, while another took 4 hours and another took 12 hours. I really don’t have an issue with this, you can set the severity of your ticket and im sure that ‘Site Down’ gets immediate attention and a very quick response.

Overall, I welcome our new web hosting overlords. Dreamhost has a great reputation, unbelievable hosting plans, awesome support, and a lot of fat pipes! If you are still reading this, I thank you for your interest and your time. Here is a coupon code that will allow you to waive the $49.95 setup fee, ‘FEEFREESETUP’ should you decide to get your own account. Cheers.

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My host(old host by the time you read this) has been really good to me for the last 2.5 years I have been with them. The best part has been their response time, if I posted a support ticket, I had a response within minutes, 90% of the time. There have only been a few minor downtimes durring that period, the longest of which by far was around 6 hours. This was not a deal breaker for me though. I am leaving them because the admin would make changes to the server or have downtime and not tell me about it until I heard it from my clients and then submitted a support ticket to ask what happened. I found this to be completely unacceptable.

Most Recently, the admin decided to apply an update to the server that had been poorly tested. This update involved a migration of IMAP email from MBox to MailDir format, a changed certificate, and mucking with the acceptable authentication modes for the email server. This caused me more grief than you can possibly imagine. (more…)

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